Your profile, password & calendar

Everyone on your team has their own SURGE login and their own profile. Your profile holds your name, contact details, password, email signature and — most importantly — your calendar connection.

Updating your details and password

Open Settings at the bottom of the left-hand menu, then My Profile. You can also get there by clicking your initials in the top-right corner.

From here you can change your name, email, phone number, password and email signature. Save each section as you go.

You can also choose which notifications you get — for example, an alert when a new lead arrives or when someone replies.

Step-by-step guideChoosing which notifications you get

Connecting your calendar

Connect your Google calendar so that:

• appointments people book through SURGE appear in the calendar you already use, and
• SURGE won’t let anyone book you when you’re already busy.

Each person on your team connects their own calendar, from their own profile. We can’t do it for you, because it needs your Google sign-in.

There are two settings, and it matters which is which:

Setting	What it does
Connected calendar	Where new bookings are written. Usually your main work calendar
Conflict calendars	Calendars SURGE checks for clashes, but never writes to. Add your personal one here

Getting these the wrong way round

If bookings are landing in the wrong calendar, or people are booking over your existing plans, these two settings are almost always the cause.

Step-by-step guideConnecting your Google calendar Step-by-step guideSetting up connected and conflict calendars